Email account settings

Your email setup credentials

Incoming (POP) server :
Outgoing (SMTP) server :
Account / User Name :
SMTP Authentication : Enabled (same Username as POP)
SMTP Port : 587

Note: If SMTP Authentication is not catered for by your email program, you must rather use your ISP’s SMTP server.

If you prefer, you can view your emails in a web browser:
If you have any problems please contact support

1. Launch Outlook 2010

Select File from the top menu bar and then Info and Account Settings

Create new account

On the Auto Account Set-up screen, click Manually configure server settings or additional server types.

Choose email service

Select Internet E-mail and click Next.

Email settings

Enter all the relevant details (Select ‘POP3’ as the server type) and then click More Settings (Note: Outlook will auto-fill your user name, please ensure you fill in your entire email address as the username)

Outgoing Server Settings

Click on the Outgoing Server tab and ensure that the My outgoing server (SMTP) requires authentication checkbox is selected, as well as Use same settings as my incoming mail server.

Advanced Settings

Select the Advanced tab
Ensure that your settings look like the settings shown in this screenshot. In particular, check that:
The Incoming server (POP) port is set to the default (110)
The Outgoing server (SMTP) port is set to 587
Click OK, then Next and Finish.

10. Your Outlook mail program should now be set up to send and receive mail.


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